Shipping & Returns Made Easy

JustFabulous strives to provide superior customer service and a quality shopping experience for our customers. That’s why shipping, returns and exchanges are a cinch.
 

Shipping

48 Contiguous United States Alaska, Hawaii, APO, Non-Contiguous US
Standard FREE, 4-7 business days* $9.00, 7-10 business days
Rush $5.95, 2-3 business days* Not Available

* Based on average in-transit time

All orders shipped to destinations within the contiguous United States are shipped FREE of charge. Shipping usually takes 4-10 business days for delivery. Currently we do not ship offer international shipping.

Orders shipping to Alaska, Hawaii, and APOs (non-contiguous US) will be charged $9.00 and typically arrive within 7-10 business days.

As soon as your order ships you will be provided with a tracking number via email. You can also find your order details and tracking information on the Order History tab within the My Account section.

Returns & Exchanges
If for any reason you are not happy with your selection, you can exchange an item for another item, or return it for a credit or refund. We only accept returns or exchanges up to 30 days from the original date of shipment for items that are in new, unused and resalable condition. Any exchange or return should be sent back in the original, undamaged box and packaging, plus any accessories or extras that may have been included with the shipment. Due to our fabulous pricing, we are required to charge a $5.95 restocking fee for all items returned for a refund. Items exchanged for another item or returned for a credit are not charged a restocking fee.

To make a return or exchange, please follow these steps:

  • Call our Fashion Consultants by dialing our toll free number at (866) 337-0906 and request a Return Merchandise Authorization (RMA) number. This allows us to process your return.
  • Our Fashion Consultants will email you our pre-paid return shipping label.
  • Send the item back in the original, undamaged box and packaging.
  • Attach the pre-paid return shipping label to your shipment and drop it off at any FedEx Kinko’s location.

 

We know you’ll love your JustFabulous items, but if for any reason you are not content with your selection, you can exchange it for another item or return it FREE of charge for a JustFab credit. We accept returns up to 30 days from the date of shipment. Items must be in new, unused condition and have all of the original packaging intact. Due to our fabulous pricing, we are required to charge a $5.95 restocking fee for all items returned for a refund.* Items exchanged for another or returned for a JustFab credit are not charged a restocking fee.

All merchandise must meet these guidelines:

  • We can only accept returns that are in a resalable condition. If you are thinking about returning a pair of shoes, we recommend trying them on in a carpeted area for a limited time.
  • Your return package should contain the undamaged box and original packaging, plus any accessories or extras that may have been included with the shipment.
  • Items must be returned/exchanged within 30 days of shipment date.

 

Shipping Your Return/Exchanges
Exchanges/Returns* are at no cost to you. To make a return or exchange, please follow these steps:

  • Call our Fashion Consultants by dialing our toll free number at (866) 337-0906 to request an RMA number that will allows us to process your return.
  • Our Fashion Consultants will email you our pre-paid return shipping label.
  • Repack the items with all of their required articles in their box and place in a protective box.
  • Attach the pre-paid return shipping label to your shipment and drop it off at any location that accepts FedEx and UPS. We do not offer free return shipping via USPS.

* We are required to charge a $5.95 restocking fee for all items returned for a refund. Items exchanged for another or returned for a JustFab credit are not charged a restocking fee.